10 Questions to Ask When Touring a Senior Living Community

Choosing the right senior living community is a big decision—for both residents and their families. Touring a community is one of the best ways to get a true sense of the lifestyle, care, and culture. But how do you make sure you’re asking the right questions?

At The Eastman Senior Living, we encourage families to come prepared. Here are 10 key questions that will help you feel confident when comparing options:

1. What levels of care are available?

Communities vary—some offer only independent living, while others provide assisted living or memory care. Ask about current and future care options to ensure your loved one can stay even if their needs change.

2. How does the dining program work?

Meals are an important part of daily life. Ask to see menus, learn about chef-prepared options, and whether special diets (diabetic, heart-healthy, low-sodium) can be accommodated.

3. What kinds of activities and programs are offered?

Staying engaged socially, mentally, and physically is vital. Request an activities calendar and see if it includes outings, creative workshops, fitness classes, and clubs.

4. How are residents supported with activities of daily living (ADLs)?

If your loved one needs help with bathing, dressing, or medication, ask about the process for providing assistance—and how staff ensure dignity and independence.

5. What safety measures are in place?

Peace of mind matters. Inquire about staff availability, emergency response systems, and security features.

6. What does an average day look like?

This helps you understand routines, meal times, social opportunities, and how residents spend their day.

7. How does the community communicate with families?

Ask about family meetings, care updates, newsletters, or portals that keep loved ones informed.

8. What are the costs and what’s included?

Get clarity on monthly fees, what’s covered (meals, housekeeping, transportation, utilities), and any additional charges.

9. Can residents personalize their apartments?

Ask about bringing furniture, décor, or even pets. Comfort and familiarity help make a new space feel like home.

10. What makes your community unique?

Every senior living community has something special to offer. Ask staff and residents what sets them apart—you’ll gain valuable insight.

✨ Final Tip

Bring a notebook and take notes after each tour. Compare answers, reflect on how the community “felt,” and don’t hesitate to schedule a second visit.

At The Eastman Senior Living, we’re always happy to answer your questions and guide you through the process.

👉 Ready to start your journey? Download our free checklist—“10 Questions to Ask When Touring a Senior Living Community” and take it with you on your next visit.